The UAE Telecommunications Regulatory Authority (TRA) has established the Digital Market Place in order to offer cloud solutions, which facilitates fast and smart transformation for federal government entities in the Emirates, managed by IT professionals in a secure environment.
TRA and cBrain have agreed to offer the F2 solution, which is a digital platform for government work, as a cloud service at the UAE Digital Market Place.
With the new service, UAE government organizations will be offered a fast and efficient approach to digital transformation, based on proven best practices.
F2 is multi-tenant government process service, which allow government organizations a fast track to transform from paper based into digital working environments. This includes digitizing internal ministerial processes, cross ministerial collaboration as well as digitizing citizen services, end-to-end, from self-service to back office and filing.
The F2 digital platform is 100% standard and offers, out-of-the-box, support for all basic government work functions, including case and document management, knowledge sharing, collaboration, formal and informal communication with Chat, government workflows like approvals and requests, correspondence management, citizen interaction and self-service, meetings as well as records management. In parallel, F2 offers a unique process definition layer, which allow organizations to define individual government case and work processes and onboard them as process libraries into the F2 standard software.
F2 is based on a best practice model and method for designing government services, which has been developed in close collaboration with Danish government organizations, and F2 is a well proven concept. Today, the F2 model, method and software have been deployed by more than 50 Danish government organizations as well as government organizations in the UK and Germany.
In connection with the F2 cloud service, cBrain will establish a F2 Government Process Lab which will offer to help UAE government organizations to design, deploy and utilize the F2 model and cloud at the UAE Digital Market Place. This will include a number of different services, from knowledge exchange courses, sharing best practices, and rapid prototyping to defining and launching smart citizen services, based on mobile and Web, as well as digitizing internal government processes.
F2 product from cBrain is currently accessible from the UAE Digital Marketplace and all prospective users from the government entities can test and evaluate the service for easier service adoption.
Per Tejs Knudsen, CEO