cBrain F2 cLearning er tilgængelig direkte i cBrain F2, så du altid kun er få klik fra at lære systemet bedre at kende på egen hånd. Du kan hurtigt finde og hente viden om funktioner i cBrain F2, præcis når du har brug for det.
cBrain F2 cLearning kan både understøtte erfarne brugere og bruges til oplæring af nye. Videoerne er baseret på animationer og giver et klart og enkelt overblik med fokus på emnet – uden forstyrrende detaljer. Med fokus på god lyd og et letforståeligt sprog sikrer materialet de bedst mulige læringsbetingelser.
Da cBrain F2 løbende udvikles med nye funktioner, bliver cLearning samtidig opdateret, så du altid har adgang til den nyeste viden.
F2 Service Builder is a strong fit for processes that follow a recurring pattern.
This could be a process with defined phases, tasks, decisions, documents, emails, or receipts. The more the process needs to be handled consistently, the more value there may be in building it in F2 Service Builder.
A process does not need to have a high case volume to be relevant.
Even lower-volume processes may be good candidates if they are important, risk-sensitive, require clear documentation, or need to be handled consistently.
A process should be understood before it is configured.
If the purpose, roles, tasks, documents, data, or responsibilities are unclear, start by clarifying the process with the relevant business unit before building.
F2 Service Builder may be relevant for processes such as:
These are examples, not a complete list. The best candidates are processes where structure, consistency, documentation, or overview will create clear value.
You may need to clarify the process further before building if:
In these cases, start with process clarification before configuration.
Use the process suitability checklist to decide whether your process is ready for F2 Service Builder.
[Open process suitability checklist]
Once you have assessed the process, continue with the before-you-start checklist to prepare the process in more detail.
[Open before-you-start checklist]
