Solution

The Kenyan ICT Ministry’s digital transformation

Modernizing government workflows through digital collaboration
Introduction

Government ministries and public sector organizations require efficient, transparent, and collaborative workflows to support policy development and decision-making. Traditional processes often rely on emails, paper documents, and fragmented systems, leading to inefficiencies, siloed information, and limited oversight.

By adopting digital administration platforms, governments can streamline case processing, enhance knowledge-sharing, and improve workflow transparency. Integrated digital tools enable real-time document tracking, mobile approvals, and structured collaboration, reducing administrative burdens, increasing efficiency, and ultimately improving job satisfaction among civil servants.

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