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The Paperless Ministries

How ministries digitize in 3 weeks
Denmark has ranked #1 in UN e-government for nearly a decade - driven in part by its fully digital ministries. New ministries typically go live in 3 weeks. Now, governments around the world are copy-and-adapting the Danish Paperless Ministry solution and model.
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Model for digital bureaucracy

Danish ministries use a model for digital public administration - called the Digital Bureaucracy.  

The model ensures all information - including documents, communication and decisions - is stored digitally on administrative cases, and in a single access-controlled database.

Based on this model, the standardized software platform, called F2, includes out-of-the-box digital workflows such as approvals, parliamentary questions, and FOI requests.
Requests and approvals
Communication and coordination
Archiving and compliance

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Ministerial departments
Ministerial departments
Ministries and their departments operate in different political and policy areas — from finance to environment to transport. Explore how the Paperless Ministry solution is used across domains to support each ministry’s unique workflows, political context, and legal requirements.
Digitizing building case management
Streamlining Building Case Management for the Danish Church with a Digital F2 Solution
Effective economic substance regulations
A fully digital tax compliance service
Rudersal Municipality
The Ministry of Transport
Tax Authorities
Environmental Agency
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
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The Ministry of Transport, together with the Ministry of Climate and Energy, decided to use F2 to transform their workflows, reduce IT costs and increase job satisfaction among their civil servants.
A rise in 37% work happiness
A 10% increase in overall productivity
96% have seen an improvement in transparency
Read the case
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case

Explore how we have helped others

Explore all customer cases
Interreg Deutschland-Danmark
F2 enables Interreg Deutschland-Danmark Program to streamline EU subsidy management
F2 enables the Interreg Deutschland-Danmark Program to streamline EU subsidy management. To support EU-funded cross-border projects, cBrain is implementing a digital case management solution based on cBrain’s F2 platform.
Read the case
Agency for Higher Education and Science
Streamlined case handling for international students
The Danish Agency for Higher Education and Science simplified and accelerated its case processing with F2
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Agency for Higher Education and Science
Faster and more effective case handling for students with disabilities
The Danish Agency for Higher Education and Science streamlined case processing in its Disability Unit through full-scale digital transformation
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Wildlife Regulation Solution
To protect biodiversity several EU-directives regulate legal hunting of wildlife. The Danish EPA have to comply with the EU-regulation and at the same time process applications so fast, that landowners can protect their crops.
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Drinking Water Protection
Denmark provides some of the world’s cleanest drinking water from natural drinking water reserves. To maintain this status drinking water is thoroughly regulated and tested.
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Latest company news

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Press releases
Aalborg joins Copenhagen and Aarhus in adopting cBrain’s F2 Paperless Government Platform
cBrain (NASDAQ: CBRAIN) has signed an agreement with Aalborg Municipality, further accelerating the success of bringing the cBrain F2 Paperless Government Platform to cities and local governments.
Press releases
Danish Ministry of Digital Affairs begins testing F2 with open source document editing
The Danish Ministry of Digital Affairs has announced the launch of a pilot project to explore digital sovereignty, using cBrain’s F2 platform as the foundation for testing an integrated open source alternative to traditional office software.
News
The Ministry of Digital Affairs launches a pilot project on digital sovereignty
The Danish Ministry of Digital Affairs pilots Collabora in F2 to explore open source alternatives to Microsoft Office and enhance digital sovereignty.

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