Document & Records Management

What the products in this area do

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Document & Records Management enable public authorities to create, manage, and preserve documents and records as part of formal administrative processes.

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The products allow authorities to:

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• Capture documents and records directly within cases and workflows
• Apply consistent classification, metadata, and retention rules
• Manage document versions, access rights, and security
• Support records transfer and archival in line with regulations
• Maintain a single source of truth for official documents

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By handling documents and records within the core platform, public authorities ensure that information is governed consistently, retained appropriately, and always available as reliable documentation of administrative decisions and actions.

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