Documents provides a controlled environment for working with official documents, ensuring consistent handling, clear ownership, and full traceability throughout the document lifecycle.
Controlled document handling
Documents are created and managed within a governed workspace, linked directly to cases and processes, and controlled through roles and versioning.
Create and manage formal documents consistently.
Maintain structured documentation within cases.
Support collaboration without document duplication.
All document versions are retained and traceable.
Only authorized users can access or edit documents.
Document actions are fully logged and reviewable.
