Ensure formal registration and compliant lifecycle management of records.

Records provides a governed framework for registering, managing, and retaining official records in line with public-sector legislation and policy.

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Standardized by Design. Create consistent request handling across departments and processes.
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Automated & Efficient. Reduce manual coordination through workflows, rules, and approvals.
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Transparent & Auditable. Ensure full visibility, accountability, and traceability for every request.

Product overview

Formal records lifecycle management

  • Formal registration of records
  • Controlled record status and ownership
  • Retention and disposal rules
  • Full traceability and audit history
  • Integration with cases and documents
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Key benefits

Legal compliance
Records are handled in accordance with records and archival legislation.
Clear accountability
Each record has defined ownership and lifecycle status.
Reduced risk
Formal registration prevents unmanaged or lost information.

Core capabilities

Record registration
  • Register documents as official records
  • Capture required metadata
  • Enforce registration rules
Lifecycle control
  • Manage active and closed records
  • Apply retention periods
  • Support compliant disposal
Traceability
  • Track all record actions
  • Maintain version history
  • Support audits and reviews

How it works

Documents are formally registered as records, governed by lifecycle rules, and retained or disposed of according to defined policies.

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Use cases

Official records

Ensure compliant handling of legally binding material.

Long-term retention

Manage records with extended retention requirements.

Audit preparation

Support inspections and regulatory reviews.

Trusted by government leaders

“Records gave us confidence that all official material is registered correctly.”
Head of Information Management
“We no longer rely on individual judgment to decide what becomes a record.”
Records Officer
“The lifecycle controls make audits significantly easier.”
Internal Audit Manager

Security & compliance

Retention rules

Records follow defined retention and disposal policies.

Clear accountability

All record actions are logged and reviewable.

Reduced risk

Record access is governed by roles and permissions.

Frequently asked questions

What qualifies as a record?
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Can records be linked to cases?
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Are disposal actions controlled?
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