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Approvals & Requests

Structured approvals and requests embedded in administrative workflows
Manage approvals and internal requests as structured, traceable processes rather than ad hoc emails and documents. Standardize how requests are submitted, reviewed, approved, and documented while maintaining full control, transparency, and compliance across the organization.

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Products in Approvals & Requests
Select the product that fits your organization’s needs — or combine them for complete Approvals & Requests capability.
Rudersdal kommune logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Transportministeriet logo
The Ministry of Transport, together with the Ministry of Climate and Energy, decided to use F2 to transform their workflows, reduce IT costs and increase job satisfaction among their civil servants.
A rise in 37% work happiness
A 10% increase in overall productivity
96% have seen an improvement in transparency
Read the case
Skattestyrelsen logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Rudersdal kommune logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case

Replace ad hoc approvals with standardized, traceable processes

Approvals & Requests provide public authorities with a controlled and auditable way to handle internal decisions and requests. By embedding approvals directly into case workflows, authorities can reduce delays, ensure consistent decision-making, and maintain a clear record of responsibilities, actions, and outcomes.
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Reduce bottlenecks caused by email-based approvals
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Standardize approval and request processes across the organization
Ensure clear accountability and auditability of decisions
Improve processing times without increasing administrative effort
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Introduction

What the products in this area do


Approvals & Requests enable public authorities to manage internal approvals and requests as part of structured administrative workflows.

The products allow authorities to:

  • Submit and manage requests in a structured, standardized format
  • Route approvals automatically based on predefined rules and roles
  • Capture decisions, comments, and timestamps as part of the case record
  • Ensure that approvals are documented and traceable
  • Integrate approvals seamlessly into broader case and workflow processes

By handling approvals and requests within the core platform, public authorities ensure that decisions are consistently applied, properly documented, and fully aligned with underlying administrative processes.

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Explore how we have helped others

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Interreg Deutschland-Danmark
cBrain F2 enables Interreg Deutschland-Danmark Program to streamline EU subsidy management
cBrain F2® enables the Interreg Deutschland-Danmark Program to streamline EU subsidy management. To support EU-funded cross-border projects, cBrain is implementing a digital case management solution based on the cBrain F2 platform
Agency for Higher Education and Science
Streamlined case handling for international students
The Danish Agency for Higher Education and Science simplified and accelerated its case processing with cBrain F2®
Agency for Higher Education and Science
Faster and more effective case handling for students with disabilities
The Danish Agency for Higher Education and Science streamlined case processing in its Disability Unit through full-scale digital transformation

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Explore our solutions

Case management
Case management
Streamline case management across diverse application areas with an integrated platform for process automation, document handling, and compliance tracking. Ensure efficiency, transparency, and consistency with centralized data and adaptable workflows.
Rudersdal kommune logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Transportministeriet logo
The Ministry of Transport, together with the Ministry of Climate and Energy, decided to use F2 to transform their workflows, reduce IT costs and increase job satisfaction among their civil servants.
A rise in 37% work happiness
A 10% increase in overall productivity
96% have seen an improvement in transparency
Read the case
Skattestyrelsen logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Rudersdal kommune logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case