FOI & Request Management

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Products in FOI & Request Management

Select the product that fits your organization’s needs — or combine both for a complete FOI and request management capability.

Request types

Standardize, automate, and control how requests flow through your organization

FOI Requests

Confident, compliant handling of Freedom of Information requests — at scale

FOI & Request Management brings together two purpose-built products that help public authorities manage FOI obligations and structured request processes in a controlled, compliant, and efficient way. Each product addresses a specific aspect of request handling while working seamlessly together on the cBrain F2 platform.

Handle FOI requests in accordance with legislation and deadlines

Standardize how formal requests are received, processed, and decided

Reduce operational risk caused by email-based or ad-hoc handling ‍

Maintain full transparency, auditability, and management oversight

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Introduction

How these products work together

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FOI & Request Management combines

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FOI Requests for legally regulated, deadline-driven FOI handling
Request Types for standardized, repeatable request processes

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Together, they provide a coherent approach to managing formal requests — without fragmenting processes or data.

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All requests are handled within the same shared data model, security framework, and audit structure on the cBrain F2 platform.

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Designed for public sector accountability

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These products are designed for organizations that require:

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Predictable compliance with FOI legislation
Clear ownership and traceability of decisions
Management insight into workload, risks, and bottlenecks

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They support both centralized and decentralized operating models and scale across the organization.

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Built on a unified platform

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FOI &Request Management products run on the cBrain F2 platform, providing:

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Secure records and document management
Role-based access and permissions
Full audit logging and version control
Integration with case handling, correspondence, and reporting

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This ensures FOI and request handling is not a standalone system, but part of a unified digital administration.

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Explore how we have helped others

Explore all customer cases

Europe

Interreg Deutschland-Danmark

cBrain F2 enables Interreg Deutschland-Danmark Program to streamline EU subsidy management

cBrain F2® enables the Interreg Deutschland-Danmark Program to streamline EU subsidy management. To support EU-funded cross-border projects, cBrain is implementing a digital case management solution based on the cBrain F2 platform

Read the case

Europe

Agency for Higher Education and Science

Streamlined case handling for international students

The Danish Agency for Higher Education and Science simplified and accelerated its case processing with cBrain F2®

Read the case

Europe

Agency for Higher Education and Science

Faster and more effective case handling for students with disabilities

The Danish Agency for Higher Education and Science streamlined case processing in its Disability Unit through full-scale digital transformation

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