Support users with contextual assistance directly in their daily work.

AI Assistant augments public-sector work by helping users find information, summarize content, and draft material — always grounded in context and governance.

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Standardized by Design. Create consistent request handling across departments and processes.
Mission icon
Automated & Efficient. Reduce manual coordination through workflows, rules, and approvals.
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Transparent & Auditable. Ensure full visibility, accountability, and traceability for every request.

Product overview

Contextual AI assistance

  • Context-aware assistance in daily work
  • Support for search, summaries, and drafting
  • Embedded directly in cases and documents
  • Uses organizational data and permissions
  • Transparent and controlled AI usage
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Key benefits

Increased productivity
Users complete tasks faster with contextual AI support.
Better quality
Summaries and drafts are based on authoritative information.
Trusted assistance
AI operates within defined data access and rules.

Core capabilities

Context awareness
    • Understands case and document context
    • Uses relevant data automatically
    • Respects access permissions
    User support
    • Summarize documents and cases
    • Draft text and responses
    • Assist with navigation and understanding
    Controlled use
    • Transparent AI interactions
    • No autonomous decisions
    • Human-in-the-loop by design

    How it works

    AI Assistant operates directly within the user’s workspace, using available context and permissions to provide relevant assistance while keeping humans in control.

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    Use cases

    Case preparation

    Support users in reviewing and understanding case material.

    Document drafting

    Assist with drafting structured texts and responses.

    Knowledge discovery

    Help users find relevant information faster.

    Trusted by government leaders

    “AI Assistant helps us navigate complex cases much faster.”
    Senior Case Officer
    “The summaries save time while still letting us make the final judgment.”
    Legal Advisor
    “It feels like a natural extension of our work, not a separate tool.”
    Head of Digital Services

    Security & compliance

    Permission aware

    AI only accesses data the user is authorized to see.

    Better quality

    AI interactions are visible and understandable.

    Trusted assistance

    AI runs within the platform’s security framework.

    Frequently asked questions

    Does AI Assistant make decisions?
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    Is data shared externally?
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    Can AI Assistant be disabled?
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    Ready to see how we can help you?

    Please provide us with some information about yourself, and we will connect you with the most suitable expert. We offer a range of options, from a discussion on your digitalization challenges to a complimentary consultation reviewing your current processes.
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