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Collaboration & Communication

Structured collaboration and communication embedded in case processes
Enable secure, transparent collaboration and communication as part of formal administrative work. Coordinate tasks, share information, and communicate internally and externally while ensuring that all interaction is documented, traceable, and linked directly to cases and workflows.

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Products in Collaboration & Communication
Select the product that fits your organization’s needs — or combine them for complete collaboration & communication.
Rudersdal kommune logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Transportministeriet logo
The Ministry of Transport, together with the Ministry of Climate and Energy, decided to use F2 to transform their workflows, reduce IT costs and increase job satisfaction among their civil servants.
A rise in 37% work happiness
A 10% increase in overall productivity
96% have seen an improvement in transparency
Read the case
Skattestyrelsen logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Rudersdal kommune logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case

Collaborate and communicate without losing control or traceability

Collaboration & Communication provide public authorities with a controlled way to coordinate work and exchange information across teams and organizational boundaries. By embedding communication directly into case processes, authorities can reduce fragmentation, improve coordination, and ensure that all dialogue and decisions are properly documented and auditable.
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Centralize collaboration and communication around cases
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Reduce reliance on email and disconnected tools
Ensure full documentation and traceability of interactions
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Introduction

What the products in this area do


Collaboration & Communication enable public authorities to manage internal and external interaction as part of structured administrative workflows.

The products allow authorities to:

  • Coordinate tasks and responsibilities across teams and roles
  • Communicate securely with internal and external participants
  • Capture messages, comments, and decisions directly on cases
  • Share documents and information in a controlled environment
  • Maintain a complete record of communication and collaboration

By handling collaboration and communication within the core platform, public authorities ensure that work is coordinated effectively while preserving transparency, accountability, and compliance across administrative processes.

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Explore how we have helped others

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Interreg Deutschland-Danmark
cBrain F2 enables Interreg Deutschland-Danmark Program to streamline EU subsidy management
cBrain F2® enables the Interreg Deutschland-Danmark Program to streamline EU subsidy management. To support EU-funded cross-border projects, cBrain is implementing a digital case management solution based on the cBrain F2 platform
Agency for Higher Education and Science
Streamlined case handling for international students
The Danish Agency for Higher Education and Science simplified and accelerated its case processing with cBrain F2®
Agency for Higher Education and Science
Faster and more effective case handling for students with disabilities
The Danish Agency for Higher Education and Science streamlined case processing in its Disability Unit through full-scale digital transformation

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Explore our solutions

Case management
Case management
Streamline case management across diverse application areas with an integrated platform for process automation, document handling, and compliance tracking. Ensure efficiency, transparency, and consistency with centralized data and adaptable workflows.
Rudersdal kommune logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Transportministeriet logo
The Ministry of Transport, together with the Ministry of Climate and Energy, decided to use F2 to transform their workflows, reduce IT costs and increase job satisfaction among their civil servants.
A rise in 37% work happiness
A 10% increase in overall productivity
96% have seen an improvement in transparency
Read the case
Skattestyrelsen logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Rudersdal kommune logo
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case