Structure work into traceable, accountable cases.

Organize work into cases with clear ownership and full traceability.

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Standardized by Design. Create consistent request handling across departments and processes.
Mission icon
Automated & Efficient. Reduce manual coordination through workflows, rules, and approvals.
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Transparent & Auditable. Ensure full visibility, accountability, and traceability for every request.

Product overview

Foundation for case-based work

  • Central case creation and management
  • Clear ownership, status, and timelines
  • All related documents and actions in one place
  • Cross-department collaboration support

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Key benefits

Clear overview
Users see status, responsibilities, and progress at a glance.
Consistent handling
Cases follow defined structures and rules across the organization.
Full traceability
All actions, documents, and decisions are linked to the case.

Core capabilities

Case structure
  • Define case metadata and attributes
  • Track status and milestones
  • Assign roles and responsibilities
Collaboration
  • Work across units and departments
  • Share documents in context
  • Maintain case history
Lifecycle control
  • Open, manage, and close cases
  • Retain documentation correctly
  • Support audits and reviews

How it works

Work is created and managed as cases, bringing tasks, documents, and decisions together in a single, structured context.

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Use cases

Regulatory cases

Support complex, long-running regulatory casework.

Cross-unit cases

Coordinate work across departments and authorities.

Decision processes

Structure preparation and documentation of decisions.

Trusted by government leaders

“Cases give us a shared overview of complex work without losing accountability.”
Head of Case Management
“We finally have one place where all actions and documents are connected.”
Senior Case Officer
“The structure makes audits and handovers significantly easier.”
Records Manager

Security & compliance

Audit readiness

All case actions are logged and traceable.

Consistent handling

Case access is governed by roles and permissions.

Full traceability

Case data is protected and versioned throughout its lifecycle.

Frequently asked questions

Can cases be standardized?
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Do cases integrate with records?
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Can access be restricted?
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Ready to see how we can help you?

Please provide us with some information about yourself, and we will connect you with the most suitable expert. We offer a range of options, from a discussion on your digitalization challenges to a complimentary consultation reviewing your current processes.
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