Participants register

Maintain a single, trusted register of participants across cases and processes.

The participants register provides a centralized overview of internal and external participants, ensuring consistent identification, reuse, and governance across all work. It is also possible to integrate with national registers, automatically keeping the participants register up-to-date.

Single source. Maintain one trusted participant register.

Consistent use. Reuse participant data everywhere.

Better data quality. Avoid duplicates and inconsistencies.

Product overview

Unified participant master data

  • Central register of participants
  • Reuse across cases and processes
  • Support for internal and external participants
  • Consistent identifiers and attributes
  • Reduced duplication and errors
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Key benefits

Single source
Participants are defined once and reused everywhere.
Better consistency
Names, roles, and attributes remain consistent across processes.
Reduced errors
Duplicate or conflicting participant data is avoided.

Core capabilities

Participant management
  • Create and maintain participant entries
  • Manage internal and external participants
  • Update attributes centrally
Reuse across work
  • Link participants to cases
  • Use participants in requests and communication
  • Avoid repeated data entry
Governance support
  • Control who can create or edit entries
  • Maintain data quality
  • Support compliant handling

Use cases

Case participation

Link participants consistently across multiple cases.

External parties

Manage citizens, companies, and partners centrally.

Communication reuse

Reuse participant data in correspondence and notifications.

Trusted by government leaders

“The participants register gives us a single overview of everyone involved in our work.”
Head of Administration
“We avoid duplicates and inconsistencies by reusing participant data.”
Records Manager
“It simplifies both daily work and compliance checks.”
Information Governance Lead

Security & compliance

Controlled access

Only authorized users can manage participant data.

Data integrity

Participant information is maintained consistently and traceably.

Audit support

Changes to participant data are logged and reviewable.

Frequently asked questions

Is the register shared across products?
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Can participants be updated centrally?
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Are changes logged?
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