Participants register

Maintain a single, trusted register of participants across cases and processes.

The participants register provides a centralized overview of internal and external participants, ensuring consistent identification, reuse, and governance across all work. It is also possible to integrate with national registers, automatically keeping the participants register up-to-date.

Single source. Maintain one trusted participant register.

Consistent use. Reuse participant data everywhere.

Better data quality. Avoid duplicates and inconsistencies.

Product overview

Unified participant master data

  • Central register of participants
  • Reuse across cases and processes
  • Support for internal and external participants
  • Consistent identifiers and attributes
  • Reduced duplication and errors
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Key benefits

Single source
Participants are defined once and reused everywhere.
Better consistency
Names, roles, and attributes remain consistent across processes.
Reduced errors
Duplicate or conflicting participant data is avoided.

Core capabilities

Participant management
  • Create and maintain participant entries
  • Manage internal and external participants
  • Update attributes centrally
Reuse across work
  • Link participants to cases
  • Use participants in requests and communication
  • Avoid repeated data entry
Governance support
  • Control who can create or edit entries
  • Maintain data quality
  • Support compliant handling

How it works

Approvals are surfaced to decision-makers through F2 Manager and F2 Touch, allowing secure review and action while maintaining full auditability.

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How it works

A few simple steps are all that are needed to ensure a consistent and compliant process:

  1. Administrators define request types with workflows and rules
  2. Users submit requests using structured forms
  3. Requests are routed automatically to the right roles — also externally
  4. Decisions and approvals are documented
  5. Requests are completed with full audit trail

All steps are managed within the shared data model of cBrain F2, ensuring consistency across processes and products.

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How it works

A few simple steps are all that are needed to ensure a consistent and compliant process:

  1. FOI requests are received via email, portals, or internal registration
  2. Requests are automatically structured as FOI cases
  3. Documents are collected, reviewed, and approved within the workflow
  4. Decisions and disclosures are formally documented
  5. Responses are sent with full traceability and audit logging

All steps are handled within the shared data model of cBrain F2, ensuring consistency and reuse across the organization.

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Use cases

Case participation

Link participants consistently across multiple cases.

External parties

Manage citizens, companies, and partners centrally.

Communication reuse

Reuse participant data in correspondence and notifications.

Trusted by government leaders

“The participants register gives us a single overview of everyone involved in our work.”
Head of Administration
“We avoid duplicates and inconsistencies by reusing participant data.”
Records Manager
“It simplifies both daily work and compliance checks.”
Information Governance Lead

Security & compliance

Controlled access

Only authorized users can manage participant data.

Data integrity

Participant information is maintained consistently and traceably.

Audit support

Changes to participant data are logged and reviewable.

Frequently asked questions

Is the register shared across products?
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Can participants be updated centrally?
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Are changes logged?
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Ready to see how we can help you?

Please provide us with some information about yourself, and we will connect you with the most suitable expert. We offer a range of options, from a discussion on your digitalization challenges to a complimentary consultation reviewing your current processes.
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How it works

Participants are registered once in a central register and referenced wherever people or organizations are involved in cases, communication, or processes.

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