Organize case content clearly and consistently.

Organize documents and records within cases with clarity and control.

Timegap icon
Standardized by Design. Create consistent request handling across departments and processes.
Mission icon
Automated & Efficient. Reduce manual coordination through workflows, rules, and approvals.
Government icon
Transparent & Auditable. Ensure full visibility, accountability, and traceability for every request.

Product overview

Consistent case organization

  • Structured folders within each case
  • Defined folder structures per case type
  • Clear separation of document types
  • Consistent navigation across cases

Book a demo

Key benefits

Better overview
Users quickly find relevant documents within complex cases.
Consistent structure
Cases follow the same folder logic across the organization.
Reduced risk
Correct placement reduces misfiling and compliance issues.

Core capabilities

Folder structure
  • Define standard folder hierarchies
  • Apply structures per case type
  • Support different document categories
Controlled use
  • Govern where documents can be stored
  • Prevent ad-hoc folder creation
  • Enforce organizational standards
Easy navigation
  • Clear, predictable folder layout
  • Faster document retrieval
  • Improved case usability

How it works

Case folders define a standardized structure within each case, guiding users on where documents belong throughout the case lifecycle.

Book a demo

Use cases

Complex cases

Organize large volumes of documents clearly.

Regulated processes

Ensure compliant document structuring.

Cross-unit work

Support shared understanding across departments.

Trusted by government leaders

“Case folders brought consistency to how we organize documents across all cases.”
Records Manager
“Finding the right documents is much faster when every case follows the same structure.”
Senior Case Officer
“The folder structure supports compliance without adding complexity.”
Head of Information Governance

Security & compliance

Standardized structure

Folder hierarchies are centrally defined and consistently applied.

Consistent structure

Folder access follows role-based permissions.

Reduced risk

Document placement supports traceability and audits.

Frequently asked questions

Can folder structures differ by case?
Arrow Down Icon
Can users create new folders?
Arrow Down Icon
Are folders linked to records rules?
Arrow Down Icon

Ready to see how we can help you?

Please provide us with some information about yourself, and we will connect you with the most suitable expert. We offer a range of options, from a discussion on your digitalization challenges to a complimentary consultation reviewing your current processes.
Thank you, we have received your request and will be in touch shortly.
Oh no! Something went wrong while submitting the form. Please try again.