Email integration ensures important emails become part of documented processes, linking communication to cases and records instead of personal inboxes.
Inbox control. Bring emails into structured processes.
Better context. Link correspondence to cases and records.
Improved compliance. Handle email like other official records.
Integrated email handling
Manage departmental mailboxes in a structured way.
Keep all email related to a case in one place.
Maintain traceable communication with citizens and partners.
Emails are handled with role-based access controls.
All email actions are logged and reviewable.
Email handling supports records and archival requirements.
