Email integration ensures important emails become part of documented processes, linking communication to cases and records instead of personal inboxes.
Inbox control. Bring emails into structured processes.
Better context. Link correspondence to cases and records.
Improved compliance. Handle email like other official records.
Integrated email handling
Approvals are surfaced to decision-makers through F2 Manager and F2 Touch, allowing secure review and action while maintaining full auditability.
A few simple steps are all that are needed to ensure a consistent and compliant process:
All steps are managed within the shared data model of cBrain F2, ensuring consistency across processes and products.
A few simple steps are all that are needed to ensure a consistent and compliant process:
All steps are handled within the shared data model of cBrain F2, ensuring consistency and reuse across the organization.
Manage departmental mailboxes in a structured way.
Keep all email related to a case in one place.
Maintain traceable communication with citizens and partners.
Emails are handled with role-based access controls.
All email actions are logged and reviewable.
Email handling supports records and archival requirements.
Emails are captured from mail systems and connected directly to cases, documents, and records, ensuring structured handling and documentation.
