Rapid distribution of inflation relief

Introduction

Following a sharp rise in energy prices and inflation, the Danish Energy Agency rapidly implemented a digital process solution based on cBrain’s F2 platform to distribute financial assistance quickly while ensuring accuracy and transparency

Case metrics

Key statistics

weeks from project initiation to full system deployment

2.4

billion DKK in financial assistance in one month

405,000

recipient households in one month

The challenge

Ensuring fair and efficient distribution of financial assistance

In response to the sharp rise in energy prices and inflation in 2022, the Danish government sought to provide immediate financial assistance to the most affected citizens. However, inconsistencies in central registry data posed a challenge to automating payments, requiring an agile and transparent application-based solution to ensure that funds reached eligible recipients efficiently. The system needed to validate claims, categorize applications for pre-approval or manual review, and integrate seamlessly with government payment systems. In addition, it had to minimize administrative burden and avoid fraudulent claims.

The solution

Rapid implementation of an automated financial assistance system

The Danish Energy Agency implemented a digital process solution based on cBrain’s configurable commercial off-the-shelf (COTS) platform for government, F2. The solution streamlined application processing, automated case handling, facilitated payouts, and enabled mass-scale financial assistance distribution with accountability and efficiency.

The result

Fast processing and enhanced accountability

With F2, the Danish Energy Agency successfully distributed financial assistance within weeks, providing fast relief to eligible recipients. The COTS-based digital solution replaced labor-intensive, fragmented processes with an integrated platform that automated case handling, increased transparency, minimized errors, and maintained compliance. This enabled the government to streamline distribution and ensure equitable access to assistance programs.

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