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Service builder

Service Builder

Learn how to choose, build and improve processes with F2 Service Builder.

Use this area to get started, choose the right processes, find practical guides, and reuse templates and examples from other customers. If you have any questions, you are welcome to contact consulting.

What would you like to do?

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Get started

Learn the basics, understand roles and follow a step-by-step guide from idea to process.

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Choose the right process

Assess whether a process is a good fit for F2 Service Builder before you start building.

Explore process fit

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Prepare before you build

Use checklists to clarify roles, data, documents, approvals and testing.

Use templates and examples

Start from reusable templates and see how other customers use F2 Service Builder.

Go to templates

Practical tips and pitfalls

ISAE 3000 & 3402 explanatory note

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ISO/IEC 27001 Certificate

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ISO 14001 Certificate

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Service Builder documentation

Click below to see the F2 Service Builder manual, which provides details on how the module works. You can also view a brief introduction video.

F2 Service Builder manual

Introduction video

Feedback

Please share your feedback, suggest an improvement, a new template or a case

Latest news

Explore all news

Company announcement

Minutes of meeting – AGM 2026

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Company announcement

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AI in government works best when it stays inside the process

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